Suppose you're one of the millions of Americans who purchase Affordable Care Act (ACA or Obamacare) medical insurance through the federal marketplace, healthcare.gov, or any state's health insurance exchange. In that case, you might be wondering who to consult for assistance. You have access to regulated health insurance agents, brokers, and exchange navigators.
In order to help you find the best source for all your health insurance needs, we will compare and contrast health insurance agents/brokers and health exchange navigators, as well as outline their advantages and disadvantages.
The navigator's function in the health insurance exchange
The navigator for health insurance helps applicants identify whether they are eligible for Medicaid or subsidies and assists them in enrollment. The navigator offers unbiased education about the exchanges and exchange health plans. Health & Human Services (HHS) approved a few optional tasks in 2020. Some navigators may do the following optional tasks:
helping customers with post-enrollment insurance problems
assisting clients in appealing eligibility (though not representing the consumer in the appeal)
requesting exclusions from the shared responsibility
Providing fundamental details about premium tax credits
expressing fundamental ideas about using health insurance
Providing specialized aid to underserved or vulnerable populations